Exchange & Return Policy

At Nirantara Jewels, we strive to ensure that every piece you receive meets your expectations. As our products are carefully inspected before dispatch, we currently do not offer returns on purchased items.

Exchange Policy

We offer exchanges only in the following cases:

• You receive a damaged product.

• You receive the wrong product.

• The product is missing items that were part of the original order.

To request an exchange, please contact us within 48 hours of receiving your order and share:

• Your order details

• Clear photographs or videos of the product

• A brief description of the issue

Once verified, we will arrange for a replacement or suitable resolution.

Return Policy

Due to hygiene reasons and the nature of our jewelry products, we do not accept returns for:

• Change of mind

• Personal preferences

• Minor variations in color, size, or appearance caused by photography, lighting, or screen settings

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please notify us within 48 hours of delivery. Claims made after this period may not be eligible for exchange.

Cancellation Policy

Orders can be cancelled only before they are dispatched. Once an order has been shipped, cancellations cannot be processed.

Contact Us

For any exchange-related queries, please reach out to us through WhatsApp or Instagram with your order details. Our team will be happy to assist you.

Thank you for shopping with Nirantara Jewels. We appreciate your trust and support.